Terms and Conditions
1. About our Terms
1.1. We are Feednance (""we", "us", or "our"), a limited company registered in France and our registered address is 25 rue de Pontieu 75008. If you need any of our other tax ID numbers please contact Customer Care contact@feednance.com
1.2. These Terms and Conditions apply whenever you:
use feednance.com, App.feednance.com mobile and online digital apps and services (together “App.feednance.com”) and access the content and services available on them (together, the “Feednance Content”); and
purchase access to App.feednance.com, the Newspaper and/or the Feednance Content (together, the "Feednance Services") on a subscription basis.
1.3. You should read these Terms and Conditions carefully before using App.feednance.com and/or Feednance Content or subscribing to the Feednance Services. By accessing, using or subscribing to any of the above, you agree to be bound by these Terms and Conditions (as applicable) and the documents referred to in them.
1.4. If you access App.feednance.com under an organisation’s subscription agreement, then your access is primarily governed by the subscription agreement between us and that organisation. In the event of any conflict between these Terms and Conditions and the organisation's subscription agreement (as applicable), the terms of the organisation's subscription agreement shall prevail to the extent of the inconsistency only. If you have any questions about the Feednance Services or if you have any difficulties using App.feednance.com, please chat with us online, call us on your regional telephone number, or email us at contact@app.feednance.com.
2. Your Subscription to the Feednance Services
2.1. We offer a range of subscriptions:
2.3. You may purchase a Subscription by submitting an order and providing the sign up details on App.feednance.com, by phone, email, using our Live Chat on App.feednance.com or by letter. We will only accept your order when we have successfully verified your email address, processed your payment details and emailed you to confirm this.
2.4. We will try to process your Subscription order promptly but cannot guarantee activation by any specified time. We may reject any Subscription order in our discretion. You confirm that your sign up and payment details are complete and accurate, and that you are entitled to purchase a Subscription using those sign up and payment details. It is your responsibility to update and maintain changes to your sign up details in your Settings. Each Subscription is for a single user only. We may cancel or suspend your Subscription account if you share your access rights with any third parties, or attempt to allow third parties to avoid our control of access to App.feednance.com.
Fees and Payment
2.5. You agree to pay the Subscription fees at the rates and in the currency displayed during the Subscription process. Prices may vary from time to time and by country, and Subscriptions may be available on a one-off, monthly, annual or other basis. Discount offers are as stated at the time you subscribe and cannot be changed during the term of your subscription. Unless otherwise indicated, prices stated are inclusive of any applicable value added tax (VAT) or other sales taxes. The breakdown of any VAT will be indicated on the relevant invoice.
2.6. If we do not receive payment authorisation or any authorisation is subsequently cancelled, we may immediately terminate or suspend your Subscription.
2.7. If you take a Trial Subscription, we will inform you of the full Subscription price payable at the start of the trial period. Your Subscription will renew automatically at the end of that trial period at the full Subscription price unless you cancel your Subscription before the end of the trial period. To cancel your Subscription during the trial period please go to Settings Account and follow the simple cancellation instructions.
2.8. We will give you at least 14 days’ notice of any increase in the price of your Subscription, which will take effect at your next renewal date.
2.9. If we incorrectly state a price online or otherwise, we are not obliged to provide you with a Subscription at that price, even if we have mistakenly accepted your offer to buy a Subscription. If we notify you of a pricing error, you may cancel the Subscription and we will refund you any money paid, or you may pay the correct price. If you do neither, we may cancel your Subscription and refund any money you have paid. We will always act in good faith in determining whether a genuine pricing error has occurred.
2.10. If you are entitled to a refund we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you to arrange.
2.12. We will do all that we reasonably can to ensure that all of the information you give us when paying is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us."
Your Cancellation Rights
2.20. Digital Subscriptions:
By placing your order for a Digital Subscription subject to these Terms and Conditions, you agree that we may start your Subscription immediately upon our acceptance of your order and that you waive your statutory right to cancel our contract within 14 days of our confirmation email.
This means that you lose your right to cancel this contract once we have provided confirmation via email of your Digital Subscription and that any notice of cancellation that you provide (whether before or after the 14-day period) will only take effect at the end of your current subscription period. You will not be entitled to a refund except in the event that there is a fault in our provision of our Feednance Services.
Our Cancellation Rights
2.23. We may suspend or terminate your Subscription if we are prevented from providing services to you, or accepting payment from you, by applicable law or circumstances beyond our control, or if we cease publishing App.feednance.com or Feednance Services. If we terminate for any of these reasons, we will provide you with a pro rata refund to the extent permitted by applicable law.
2.24. We may also suspend or terminate your Subscription, without refund, if you breach these Terms and Conditions, or in the event of any verbal or written abuse of any kind (including abusive, offensive or aggressive language) directed towards our Customer Care team, other Feednance personnel, or any member of the public, with or without notice and without further obligation to you.
2.25. If you are not a Subscriber, then we may suspend or terminate your access to the Feednance Content at any time, with or without notice and without further obligation to you.
Effects of cancellation
2.26. If you are entitled to a refund, we will make the reimbursement without undue delay, and not later than 60 days after the day on which we are informed about your decision to cancel your Subscription.
2.27. We will make the reimbursement using your registered payment details detailed within. Additional charges may apply if we are required to reimburse to any other credit card or bank.
Renewals
2.30. Unless you notify us at least 14 days before the end of your current subscription period that you wish to cancel, your subscription will continue to renew for further equivalent periods and will be subject to these Terms and Conditions. We will charge the subscription using the same card or other payment method that you previously used. In the case of annual subscriptions, we will send you a reminder notice at least 14 days before the renewal date stating the rate that will apply for the renewal period.
3. Using App.feednance.com
Ownership of App.feednance.com and Feednance Content
3.1. App.feednance.com and Feednance Content and all intellectual property rights in each are owned by us, our licensors or both (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We reserve all of our rights in any intellectual property in connection with these Terms and Conditions. This means, for example, that we remain owners of them and free to use them as we see fit.
3.2. Nothing in these Terms and Conditions grants you any legal rights in App.feednance.com or the Feednance Content other than as necessary to enable you to access App.feednance.com and use the Feednance Services. You agree not to adjust, to try to circumvent or delete any notices contained on App.feednance.com (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within App.feednance.com.
3.3. "Feednance" are registered trade marks and you may not use them without written permission from Feednance. You are permitted to use the Feednance Content only as set out in our Copyright Policy.
Accessing and using Feednance Content
3.4. You agree to comply with our Copyright Policy when using Feednance Content. You are responsible for all use of Feednance Content whether accessed without a Subscription as a registered user, under your Subscription, or under your organisation’s Subscription.
3.5. To the fullest extent permitted by law, we expressly prohibit any use of our content or data (including any associated metadata) in any manner for any machine learning and/or artificial intelligence purposes, including without limitation for the purposes of training or development of artificial intelligence technologies or tools or machine learning language models, or otherwise for the purposes of using or in connection with the use of such technologies, tools or models to generate any data or content and/or to synthesise or combine with any other data or content. We reserve all rights to license any use of our content and data for any such purposes.
3.6. The amount and types of Feednance Content that you can view depend on what type of subscription you have. We may vary or cancel the access rights of non-paying users at any time.
3.7. Your access to Feednance Content will vary depending on whether you have a Feednance Standard or Feednance Premium Subscription.
3.8. We reserve the right to amend the scope of your Digital Subscription from time to time. We will give you at least 30 days’ notice of any significant reduction in the scope of your Digital Subscription, and these will only take effect from the date of your next payment following that 30-day period. This does not apply where a type of content or service intended for Feednance Premium subscriptions is made available to Feednance Standard subscribers on an introductory, temporary or trial basis.
3.9. On registration, you will choose a user name and password (“ID”). It is your responsibility to keep your ID confidential. The email address must not correspond to a generic or shared email account, and you must be entitled to use that e-mail address. All information received by us from your use of Feednance Content will be used by Feednance in accordance with our Privacy Policy.
3.10. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information, you must notify Feednance immediately by e-mailing us at contact@app.feednance.com.
Accuracy of information and availability of app.app.feednance.com
3.16. While we try to make sure that App.feednance.com and all Feednance Content are accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that App.feednance.com will be fit or suitable for any purpose. Any reliance that you may place on the information on App.feednance.com is at your own risk.
3.17. Feednance Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
3.20. While we try to make sure that App.feednance.com is available for your use, we do not promise that App.feednance.com is available at all times nor do we promise the uninterrupted use by you of App.feednance.com.
Third party sites and products
3.21. App.feednance.com may contain hyperlinks or references to third party websites and third party products. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any products, content, material or information contained in them. The display of any hyperlink and reference to any third party website or third party product (including any advert or sponsor) does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
3.22. Any agreements, transactions or other arrangements made between you and any third party named on (or linked to/from) App.feednance.com are at your own responsibility and entered into at your own risk.
4. Your Privacy and Personal Information
4.1. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to
contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
5. Limitation on our Liability
5.1. Feednance makes no warranty, express or implied, regarding your Subscription, app.feednance.com, which are provided 'as is'. We expressly disclaim all warranties to the extent permitted by law, including but not limited to warranties of fitness for a particular purpose.
5.2. Except for any legal responsibility that we cannot limit or exclude in law (such as for death or personal injury), in the event that you suffer any losses arising in connection with your Subscription, or your use of Feednance.com, Feednance Services:
(a) our total liability to you shall not exceed the total sums paid by you for your current Subscription; and
(b) we shall not be liable or legally responsible in any way (whether in contract, tort (including negligence) or otherwise) for:
(i) any loss that was not foreseeable to you or the FT when the contract was formed;
(ii) any loss that was not caused by any breach on FT’s part;
(iii) any business loss (including business interruption, or loss of revenues, sales or business opportunity);
(iv) any loss of profits, anticipated savings, goodwill, reputation, or data;
(v) any loss of use or corruption of software or technical equipment;
(vi) any loss to non-consumers; and
(vii) any indirect or consequential loss
in each case even if we have been advised that such damages may arise.
5.3. The limitations of liability in this section apply for the benefit of Feednance, its affiliates and all of their respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms and conditions.
6. Third Party Sites and Services
6.1 The Service may include content created by third parties, including advertisers, sponsors, or other users. We may also link to, reference, or promote websites, applications and/or services from third parties.
6.2 .We do not guarantee the accuracy of or endorse the views or opinions given by such third parties. We are not responsible for, and do not control such non-Reuters websites, applications, products, or services. Any dealings you have with any third party—including advertisers or sponsors—are solely between you and
7.Limitations of Our Service and Content
7.1 The Service and Content are provided for informational purposes only. You understand that the Content on the Service does not constitute any form of tax, legal, or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. The mention of a particular security on the Service does not constitute a recommendation for you to buy, sell, refrain from buying, or hold that or any other security, financial product, or investment.
7.2 We and our licensors are not liable for any errors, inaccuracies, or delays in the Service or any Content, or for any actions taken by you in reliance on the Service or Content. You agree that your use of the Service or the Content is at your sole risk.
7.3 We do not provide any promises or warranties about the Service or the Content, which are provided to you on an “as is” and “as available” basis. We do not make any promises about the Service or the Content, or of the quality, completeness, or accuracy of the Content available on or linked to from the Service. In other words, we disclaim all responsibility for any loss, injury claim, liability, or damage of any kind resulting or related to your access, use, or the unavailability of the Service (or any part thereof).
8.Our Financial Responsibility to You
To the fullest extent permitted under applicable law, we will not be liable—jointly or severally—for any direct, indirect, consequential, special, incidental, punitive, or exemplary damages, including but not limited to lost profits, lost savings, and lost revenues, whether in negligence, tort, contract, or any other theory of liability, even if we have been advised of the possibility of such damages or could have foreseen any such damages. The limitations of liability in these Terms shall apply for the benefit of our officers, directors, employees, agents, or any company to whom we may transfer our rights and obligations to in accordance with these Terms.
9.Export Controls
By using the Services contained herein, you: (a) agree to abide by the export and sanctions regulations of Canada, the European Union, the United Kingdom and of the United States, including the US Export Administration Regulations and the US Office of Foreign Assets Control Regulations (collectively, “Trade Regulations”); and (b) represent and warrant that you are not a specially designated, denied or unverified party as described in such Trade Regulations.
10. Changes to these Terms and Conditions
10.1. These Terms and Conditions were published on 2 August 2023
10.2. We may update these Terms and Conditions for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes below. You should regularly check this section to see if any changes have been made. If you are a paying subscriber, any changes to our terms and conditions will become effective from the date of your next payment following the change unless we notify you otherwise. If you are not a paying subscriber, any changes will become effective as soon as we post them on app.feednance.com.
11. Law and Jurisdiction
If you are a user whose principal address or principal use of app.feednance.com occurs in any jurisdiction other than the United States then these Terms and Conditions will be subject to French law . In this case, to the extent possible in the applicable jurisdiction, both you and we agree that the courts of French will have non-exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions.
12. General
12.1. We shall have no liability to you for any breach of these Terms and Conditions caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; epidemic or pandemic; breakdown of systems or network access; or flood, fire, explosion or accident.
12.2. You may not license or transfer any of your rights under these Terms and Conditions. We may transfer any of our rights or obligations under these Terms and Conditions to any company within the Financial Times group of companies, but if we do so we will ensure that any company to whom we transfer our rights or obligations will continue to honour your rights under them.
12.3. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which will remain in full force and effect.
12.4. Failure by either party to exercise any right or remedy under these Terms and Conditions does not constitute a waiver of that right or remedy. Headings in these Terms and Conditions are for convenience only and will have no legal meaning or effect.
12.5. These Terms and Conditions constitute the entire agreement between you and the Feednance relating to your use of the Feednance Services. They supersede all previous communications, representations and arrangements, either written or oral.